Effective Date: 07/18/25
Links:
• Terms and Conditions
• Privacy Policy
• National Do Not Call Registry
Introduction
At Ativa Pain and Spine Center, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you opt into our SMS or Email program. By enrolling, you agree to these terms, which comply with the 2025 Telephone Consumer Protection Act (TCPA), Campaign Registry requirements, and CTIA Best Practices.
1. Information We Collect
o Phone Number: The mobile number you provide to receive SMS messages.
o Email: The email address you provide to receive email messages
o Message Interaction Data: Delivery and engagement metrics (e.g., delivery status, response keywords).
o Consent Records: Timestamps and methods of opt-in (web form, keyword, verbal, or paper).
2. How We Use Your Information
o Send SMS / Email messages (updates, alerts, and notifications) per your opt-in preferences.
o Demonstrate regulatory compliance (TCPA 2025, Campaign Registry).
o Improve messaging and measure engagement.
3. One-to-One Consent Requirement
Under the January 2025 FCC ruling, opt-in consent applies solely to Ativa Pain and Spine Center. We do not share your consent with third parties or affiliates unless you expressly agree.
4. Message Frequency & Data Rates
The SMS / Email message frequency will vary but will not be more than 3-5 unless there is a notification event. Message and data rates may apply; check your carrier’s terms.
5. Opt-Out Instructions
o Text “STOP” to any message to unsubscribe immediately.
o Text “HELP” for assistance or contact us at info@ativapain.com or 408-256-3865.
6. Data Sharing & Disclosure
o We never sell your data.
o We may share data with service providers (e.g., carriers) under strict confidentiality for SMS delivery.
o National Do Not Call Registry (DNC) protections apply to SMS; we honor existing DNC registrations unless you expressly opt in.
7. Security of Your Information
Reasonable measures are in place to protect your data, though no system is infallible.
8. Record-Keeping & Proof of Consent
We retain all opt-in and opt-out records, including timestamps and consent methods, to comply with TCPA 2025 and Campaign Registry guidelines.
9. Changes to This Policy
We may update this Policy as laws evolve. Material changes will be communicated via SMS or on our website. Continued use after updates constitutes acceptance.
10. Contact Us
If you have any questions about this Privacy Policy or wish to update your SMS preferences, you can contact us at:
Email: info@ativapain.com
Phone: 408-256-3865
Address: 3190 S. Bascom Ave, Ste. 110, San Jose, CA 95124
Cookies
Third-party cookies and tracking technologies
The cookies described above are set by Ativa Pain and Spine Center itself. This part explains what else is stored on your device, what information leaves this site as you use it, and who receives it.
A cookie is a small file a site stores in your browser. This also covers the other techniques that do the same job — local storage, tracking pixels, and scripts embedded from other companies. They are all treated the same way here.
Information collected as you browse
When your browser loads a resource from another company, that request necessarily reveals your IP address, the type of browser and device you are using, and the address of the page you were reading at the time. That is true of every embedded map, video, booking widget, font and analytics script, and it happens whether or not you interact with it.
Categories
Strictly necessary. Session handling, security, and the record of the choice you make about this policy. These are never optional and nothing here is sent to another company.
Functional. Features you would notice the absence of — embedded maps and video, appointment booking, translation, and spam protection on forms.
Analytics. Measures which pages are read and how people move through the site, so it can be improved.
Marketing. Advertising, retargeting and working out which campaigns brought people here.
Your choices
Every browser can block or delete cookies, usually under Privacy or Site settings. Blocking them wholesale will stop parts of this site working. You can also reopen this site's own notice at any time:
Cookie disclosure last reviewed: August 14, 2026.