Effective Date: 07/18/25
Links:
• Terms and Conditions
• Privacy Policy
• National Do Not Call Registry
Introduction
By joining our SMS / Email program provided by Ativa Pain and Spine Center you agree to receive recurring text / email messages (updates, alerts, notifications) on the number / email you provide, under these Terms that adhere to TCPA (2025) and CTIA Best Practices.
1. Opt-In Consent
In accordance with the 2025 TCPA guidelines, your participation in our SMS / Email service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from Ativa Pain and Spine Center only. Consent cannot be shared with other companies or third-party entities without your direct approval.
To join our SMS / Email program, you may opt in through the following methods, in compliance with the 2025 CTIA Guidelines:
o Web Form: Clear, unchecked checkbox with our exact consent language.
o In-Person Paper Form: Dedicated SMS / Email -consent section with verbatim language.
2. Message Frequency
You will receive no more than 3-5, unless for urgent notifications. Standard carrier rates apply.
3. Opt-Out Process
Reply “STOP” any time to end messages; “HELP” to receive support instructions; or contact info@ativapain.com / 408-256-3865.
4. Terms of Consent
Your consent is voluntary and not a condition of purchase. You may receive informational messages as described at opt-in.
5. Privacy Policy
Your mobile number and interaction data are governed by our Privacy Policy: https://ativapainandspine.com/privacy-policy/. Data is used solely for SMS delivery purposes.
6. Message & Data Rates
Standard rates may apply per your carrier plan. Ativa Pain and Spine Center is not liable for carrier charges.
7. Record-Keeping & Compliance
We maintain detailed logs of opt-ins/opt-outs (dates, times, methods) to satisfy TCPA 2025 proof-of-consent requirements.
8. Changes to Terms
We reserve the right to update these Terms. Significant changes will be sent via SMS or posted online. Continued participation implies acceptance.
9. Disclaimers & Liability
Message delivery depends on carrier networks; we cannot guarantee uninterrupted service or delivery times.
Contact Information
Email: info@ativapain.com
Phone: 408-256-3865
Address: 3190 S. Bascom Ave, Ste. 110, San Jose, CA 95124